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The 10 Golden Rules of Customer Service - The Story of the $6,000 Egg by Todd Duncan; Deb Duncan
$29.99 NZD
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Category: Business & Finance | Series: Ignite Reads Ser.
Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Th ...Show more
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